Frequently Asked Questions

Archive 2022-2023


Additional Resources

Find a Provider

Account Information

1095-B Forms


Benefit Information

Advantages of Membership


Am I Eligible to Enroll in Student Health Insurance Plan?

Online Enrollment Periods

Fall - 06/01/2022 - 09/16/2022

Spring - 11/01/2022 - 02/09/2023

Summer - 05/01/2023 - 6/15/2023

Online Enrollment

Online Enrollment Guide

If you are an Academic Graduate Student Employee, please click here.

Visiting Scholars

Continuation Coverage

Students with a Qualifying Life Event

UT GAP Coverage


View Claims Online

Medical Claim Form

Prescription Claim Form

Dental Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

Parent Information

Regulatory Notices

Enhanced Products


Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX   76034


Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
BCBS Customer Service
24/7 Nurseline
Dental Customer Service

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected

24/7 Nurseline